We keep them ...
Washing
We keep them ...
Cleaning
We keep them ...
Cooling
We keep them ...
Cooking

WE REPAIR APPLIANCES MADE BY

MOST BRANDS

Founded in 1999, Bergen’s specializes in Appliance Repairs, Bergen’s Appliance Repairs will collect your faulty white appliance, evaluate it and give you a quote. If the quote is not accepted there will be a nominal fee of R165.00 for assessment and transport costs for the first five kilometers radius and thereafter AA rates are charged.

Bergen’s Appliance Repairs also works on a callout basis.

Washing Machines

With every symptom experienced related to a washing machine functionality there are at least 5 reasons for every symptom, such as “not spinning” many DIY repairs are attempted by home owners only to be barking up the wrong tree; let Bergen’s help.

Tumble Dryers

Not heating? Is a common customer query and once again multiple reasons apply. It could be the PC board, element, clicksons, thermostat, thermal fuses or faulty wiring and more.

Fridges

A common question asked is “how much do we charge to re-gas a fridge”. Firstly a common miss conception is that a fridge will in its life span need to be re-gassed because it will have used up its gas. A fridge or freezer is a sealed system and will only need to be re-gassed if it has a leak, the gas line is blocked, or the compressor is damaged.

Freezers

Modern refrigeration units such as fridges & freezers have been equipped with elements. Yes, elements, these elements can get hot enough to cause a catastrophic meltdown if various safety features are tampered with, some of these are sensors and thermal fuses, so please refrain from tempering on these systems if you are not a qualified technician.

Dishwashers

Customer abuse is often a cause for appliance failure and when coming to dishwashers it’s a large factor with many users not cleaning excess food of crockery & cutlery causing sump filter blockages, drain pump failure and even main circulation pump failure.

OVENS, HOBS & EXTRACTORS

A freestanding unit combining a hob & oven is referred to as a stove in South Africa; many households however have three separate units namely an oven, hob and extractor and these are normally sold as individual appliances and consumers can buy various brand of each to satisfy their taste and needs, mixing gas and electrical hobs and ovens is common practice in modern South Africa.

IF YOU DON'T KNOW WHAT

EXACTLY WENT WRONG...

We probably do … During the last few years, most people in Durban that were looking for a company to repair their appliances relied on us!

We also service the following suburbs: Berea, Berea West, Durban, Durban North, Durban South, Glen Ashley, Glen Hills, Greenwood Park, Herrwood Park, Kenville, Kwa Mashu, La Lucia, Mount Edgecombe, New Germany, Newlands East, Parkhill, Pinetown, Queensburgh, Reservoir Hills, Sommerset Park, Sunningdale, Umhlanga, Umhlanga Rocks and Virginia.

“The average household owns 10 to 15 appliances with some as much as 20. We specialize in white equipment, as it is known in the industry Whites being fridges, washing machines, dishwashers and the like, and blacks being VCR s, hi-fis, televisions and other audio-visual equipment.”

Adriaan van Bergen, Owner of Bergen’s Durban

MEET THE TEAM

ADRIAAN VAN BERGEN

Franchisor / Owner

Jeannie Faulds

Manageress

Bulelwa Sithole

Assistant Manageress

SOME OF OUR SERVICES

WATER OR ICE DISPENSERS

Water not dispensing, ice not forming or any other problems - we will fix your water or ice dispenser!

WASHING MACHINE VIBRATING

Occasionally springs will become damaged, stretched or detached which can cause excessive noise and vibration from your washer during the spin cycle.

ICE BUILD UP

If the ice build up is only happening in the freezer, the freezer drain is probably clogged. A broken seal can also create ice build up.

REPAIRING FILTERS

The repair or replacement of appliance filters can improve the efficiency of the machine, as well as give it a longer life span.

REPAIRING HEATING PLATES

We test the thermostat and the thermal fuse and replace if necessary. We can also test the heating element and replace it if it is faulty.

RE-GASSING FRIDGES

A fridge or freezer is a sealed system and will only need to be re-gassed if it has a leak, the gas line is blocked, or the compressor is damaged.

SATISFIED CUSTOMERS
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SUCCESSFUL REPAIRED
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STAFF MEMBERS
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Alet Van Niekerk profile picture
Alet Van Niekerk
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This company is amazing. They repaired my dishwasher which i thought was beyond repair. Great service. Excellent customer support. Quick and easy process. Happy we found them.
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Kelsy Pfeil profile picture
Kelsy Pfeil
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Great service, efficient and helpful.
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Tracey-Leigh Stewart profile picture
Tracey-Leigh Stewart
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Absolutely incredible service!!! Pick up, repair and drop off all in ONE day. I was told by the retailer that there was nothing to be done and that I must replace the machine. Thank goodness for Bergen's. Thank you again for such incredible service and affordable service.
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Kathy Pratt profile picture
Kathy Pratt
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Friendly staff and excellent service. Thank you Bergens Durban North. Highly recommended.
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Roland van Eeden profile picture
Roland van Eeden
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Excellent customer service from Jeannie and her team. They were able to fix my appliance quickly and they communicated with me regularly. The price was very reasonable. I would totally recommend them to anyone who needs thier appliance fixed.
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Judy Paterson profile picture
Judy Paterson
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Incredible service, promp, courteous and a pleasure to deal with. Thank you for fixing my appliance with such professionalism.
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C R C profile picture
C R C
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I have to thank Bergen's very very much for their expert and honest advice. I had a terrible experience with a dishonest "repairer" (HMA) who took my money and robbed my Samsung washing machine of spares and did not even repair the machine. They returned it all scratched up and non functional. All that was wrong was it needed a new spider, the machine was just out of warranty and before HMA took it away. Bergen's examined my machine and sent me photographs of what HMA had done to my machine. Bergen's did not even charge me. I wish I had taken it to them in the first place.

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